FAQ

Policies:

I accept payment plans on jewelry pieces over $100. Contact me for details!

All orders are shipped USPS First Class in one or two business days unless otherwise stated in the listing.  

Please make sure I have your current address when you order!  I am not responsible for packages sent to the wrong address.

Returns: stones can be returned for store credit unless they arrive damaged.  My stones are made for bezel setting, and I'll announce in each listing if a stone is backed or not.  Since they are made for bezel setting, a bit of glue or a small air bubble in the backing is not considered a defect.  Please contact me with any concerns!!  Buyer is responsible for return shipping unless the product has been damaged. 

International customers:  please be aware of the taxes, customs charges, VAT, etc required by your country.  I am not responsible for these charges.

Lost packages: I recommend that you purchase insurance for your packages.  I am not responsible for lost packages.  

Privacy policy: I will only use your informations to communicate with you about your order, to fulfill your order, and for legal reasons (like paying taxes).

I can be found all around the web!

http://amynicolejewelry.etsy.com

http://stonephase.etsy.com

On Instagram: 

for hand cut stones user name: stonephase

for handmade jewelry user name: amynicolejewelry